December 14, 2005
Doctor in the House:
Just Past the Frozen Foods
Produce,
aisle four. Cereal, aisle six. Dairy, aisle nine.
Ear exams?
Oh, that’s
at the front of the store, by that mechanical horse that supposedly runs
on a penny but never works.
Major
retailers have recently established a curious trend of placing
full-service health clinics right in their stores. CVS, Target and
Meijer have all jumped on the gurney.
Full-service to a point, understand. You can’t get brain surgery, at
least not on a walk-in basis. But ear infections, burns, rashes, warts .
. . no need to make a special trip to the clinic when you can pop in on
a doctor while you’re waiting for the cashier to come back with your
Marlboros (which we all know can take awhile).
These are
serious clinics. Doctors. Nurses. Physician assistants. An old lady
ordering you onto the scale even though you came in for an ingrown
toenail. They’re all there, open seven days a week and ready to attend
to any health need you may have, unless it’s mental health, which may be
your most likely affliction when shopping at a major retailer.
Would you
go to a doctor whose office is next to the lottery ticket dispenser?
Major retailers are betting that you will, what with their expected
price per visit under $50 and the promise that in many cases you can pay
now and bill your insurance later.
So now
health care finance invades the major retail outlet. I would rather see
it work the other way around, especially with the advent of the U-Scan
aisles. Get your broken leg set, hop up on the scanner and drag your
femur across. Ding! $5,999.95. You have insufficient funds in your
checking account to cover this transaction. Oh well. Head over to the
other U-Scan aisle, the one with the Blue Cross Blue Shield logo.
And no
trying to sneak your Quaker Oats through there!
The birth
of the clinic-while-you-shop is merely the latest step toward a brave
new world in which, once you enter the store, you never need to leave.
Ever.
Now, the
major retailer can play host to the full range of human experiences. You
can buy alcohol and cigarettes, along with a 64-ounce bag of Doritos.
Gain 60 pounds, poison your liver and your lungs, then go see the doctor
to get it all fixed up.
The doctor
sends you over to the pharmacy in aisle 14 to get your medication, then
instructs you to head over to aisle 2 where they sell the fresh fruits
and vegetables. Meet your new diet. And don’t try sneaking over to the
frozen apple pies. The doctor can see you!
No wonder
they have that guy standing there shouting “Welcome!” to everyone who
walks in. You’re going to be there awhile.
Hey, it’s
always good to have a doctor in the house just in case you have a heart
attack, break a leg or need to explain to your wife why you grabbed the
wrong brand of peanut butter. But the more “services” we cram into these
massive stores, the less we need the rest of the town.
You can
already go grocery shopping, get your hair cut and pop in to the travel
agent. Now the doctor too? Why the heck can’t I pull my car alongside
the melons and fill up my tank? Where’s the pool?
Mrs. Krause
has a taste for frozen steak fries. She also has a habit of forgetting
to buy them, which prompts a lot of pre-dinner time runs to the store.
It’s hard enough to run in and out of the grocery store. Now that it’s
turning into the grocery store/health clinic/hair salon/airport/oil
refinery, it may be time to just start buying the steak fries off e-Bay.
It will be quicker.
Unless I
also need an appendectomy. Then you’re talking one-stop shopping.
© 2005 North Star
Writers Group. May not be republished without permission.
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